The Department of Justice is investigating Live Nation, the parent company of Ticketmaster, a company that caused mayhem and anger this week by mismanaging ticket sales for Taylor Swift’s upcoming “Eras” tour, two people familiar with the matter confirmed to CBS News. Friday night, Ticketmaster he apologized via Twitter for Swift fans.
The investigation, which precedes Ticketmaster’s failure to sell Taylor Swift tickets, has focused on whether Live Nation is abusing its market dominance in the ticketing industry. Ticketmaster websiteprovoking the ire of fans who waited hours for tickets, only to be disappointed.
The Department of Justice’s antitrust division recently reached out to music venues and box office participants to learn more about Live Nation’s methods, specifically whether the company has a monopoly on the industry, According to The New York Times, which previously reported on the investigation.
Taylor Swift’s ticket sales debacle this week sparked renewed calls for a more thorough investigation of the company. Several lawmakers have called for an investigation into Live Nation and Ticketmaster, which sold more than 115 million event tickets in the first nine months of the year, up 37% over 2019.
Ticketmaster Friday night apologized to Swift fans, speaking on Twitter“We want to apologize to Taylor and all her fans – especially those who had a terrible experience trying to purchase tickets. We feel we owe it to everyone to share information that will help explain what happened.”
The tweet contained a link to Ticketmaster websitewhere the company explained why the problems occurred.
On Tuesday, an Alexandria Ocasio-Cortez representative accused Ticketmaster of operating as a ticketing monopoly and called for the company to break up, with a New York Democrat tweeting that the company’s 2010 merger with Live Nation “never should have been approved.”
The website outage also sparked an investigation by Tennessee Attorney General Jonathan Skrmettian, who launched an investigation into how Ticketmaster handled the event.
After the Ticketmaster disasterfor Taylor Swift’s concert tour.
“Due to extremely high demands on ticketing systems and not enough tickets remaining to meet that demand, tomorrow’s Taylor Swift | The Eras Tour has been cancelled,” the company said. tweeted.
— With a report by Ed O’Keefe of CBS News.
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