When the AirPods Pro was first launched in 2019, there were some sound issues such as cracking or canceling faulty active noise. A year later – as the warranty was about to expire – Apple. Introduced free repair program. The program for affected users was due to expire this month, but it now appears that Apple has extended it for another year.
The change was first noticed. Reddit. (through McRomers.). Very, very down. Apple’s page.Now, it says, the program will cover the affected AirPods Pro for three years. Given that Apple claims that the affected AirPods were professionally developed before October 2020, this means that the program will now be in effect until October 2022.
Specifically, the program covers two types of issues. The first is any kind of cracking or static noise that increases in high altitude, with exercise, or during a phone call. Second, if the ANC does not work as expected. Some of the examples provided by Apple include the addition of winky bass or ambient sounds.
If you hear cracking noise, Apple. Advises first Make sure you have the latest Apple Devices software connected to it. It also suggests making sure there is no wireless interference and testing if this is a potential app-related issue. Then if none of this works, now is the time to use the free repair program. You can take the affected buds to Apple (either through the support line or on the Apple Store) or any of Apple’s authorized service providers.
There are other conditions to keep in mind. To get started, your cracking buds must be eligible for the program. This means there is no AirPods or AirPods Max. According to McRomers., AirPods Pro will also be checked to confirm that they are actually affected. Apparently, most people with cracked buds have already used free repairs. But, if you have a pair of AirPods Pro launches with sound issues, and for whatever reason, no? You get an extra year to get your butt in gear.